FAQ
Questions that are most frequently asked at Urban Brows
We will be taking extensive safety protocols for our in-salon services. We had trained some of our main artists and they have certificate on Covid-19 Safety protocol.
- Disposable masks
- Regular cleaning & sanitization of retail & salon area
- Hand washing between every guest
- Limited number of clients in the salon to respect the social distancing rule
No, most of our services, including Eyebrow Threading, is always walk-in. Eyelash services and Brow Lamination needs to be booked
We carefully select and train our artists. Most of them already have years of experience.
Yes, please visit us, we offer our Gift Cards
Eyebrow Threading usually takes 15-20 mins.
No, please do not wear any makeup to your Eyelash lift or Extension appointment
We accepts debit, cash and all major credit cards.
We do not offer refunds on any services. However, if for any reason you are not satisfied with the service you received, please contact us within 24 hours and we will re-do your services for no additional cost.